Policies & Store Information

Everything you need to know about ordering from North Elm Wares, in one place.

Store Policies

  • Returns & Refunds — return requests, damaged items, cancellations, and refunds.
  • Shipping & Delivery — shipping rates, delivery estimates, separate shipments, and tracking.
  • Privacy Policy — how personal information is collected, used, and protected.
  • Terms of Service — terms that apply when using the store or placing an order.
  • Contact — how to reach us for help.

Order Help

Need help with an order, delivery, return, or product issue? Visit our Order Help page or email northelmwares@gmail.com.

Products in the same order may be fulfilled from different locations and arrive separately. Never send a return without authorization; we will provide the correct return destination and instructions.